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Windows Remote Assistance Windows 7 Not Working


TIPs If your desktop is active, press F1 to start Help Center. When the User is prompted for consent to allow the Helper to connect to his computer, a warning message appears on the User's computer saying that the Helper wants to connect Updating the NVIDIA driver did the trick. Yes, my password is: Forgot your password? his comment is here

Remote Assistance vs. Vista business and ultimate is the only versions with full capabilities of remote desktop. ver 2.0.1. Report ClzcntE› Ranger Sasquatch - Dec 18, 2009 at 05:54 PM Let me add a little info on the asus it's a 10" and the old tech at her office upgraded

Windows Remote Assistance Windows 7 Not Working

Experimenting with this some more, the notebook that I was using at work today that refused to connect works fine for remote assistance when I bring it home. Unlike Remote Desktop, Remote Assistance does not create a new session. Log files stored within this folder are formatted using XML and are named using the convention YYYYMMDDHHMMSS.xml, where the time format is 24-hour.

Identifying the users/groups granted remote connectivity within local security or Group policy. Because most corporate networks have a perimeter firewall blocking access from outside the internal network, supporting remote users who are connecting from outside the corporate network can be more difficult. A VPN would bypass the need to open ports and virtually put your machine on the same network as your home PC. Remote Assistance Has Restricted Internet Connectivity click "Add Port" Name: Remote Port Number: 3389 TCP It works for me.

But nothing I tried cold get the asus to go. Remote Assistance Cannot Make The Connection Windows 10 I was told that you can use Home version to connect to Business/Pro versions, but you can't connect Home version to Home version. The methodical nature of these questions sometimes causes users to feel as if Help Desk personnel are being condescending, and such misunderstandings can reduce the effectiveness of the support experience and https://answers.microsoft.com/en-us/windows/forum/windows_7-networking/error-remote-assistance-cant-make-the-connection/75cdb32c-f34b-45ae-bde0-ca50e21490e0 These Request messages serve the function of enabling peers to communicate to other peers their active involvement within the cloud.

What anti-virus are you running? Easy Connect Is Not Available A standard user should be able to allow Remote Assistance and Remote Desktop features through the standard Windows firewall without a need to understand the firewall ports. I have workstations HP DC7900 and was with the same problem. She phones Help Desk, explains her problem briefly, and asks for help.

Remote Assistance Cannot Make The Connection Windows 10

Report gypsydogg- Feb 10, 2009 at 07:09 PM having the same problem, I'm guessing it may be a limitation on the router from the remote user. http://www.sevenforums.com/network-sharing/332149-cant-enable-remote-assistance.html If the peer that receives this message does not find closer information in its cache, it returns the message to the issuing peer, indicating that it does not know the targeted Windows Remote Assistance Windows 7 Not Working An example of an IM application that supports the Rendezvous API is Windows Live Messenger, which is available for download as part of the Windows Live Essentials suite of applications (at Windows 10 Remote Assistance Cannot Connect In a Windows 7 environment, Remote Desktop and Remote Assistance can be used across P2P technologies.

Tuesday, August 14, 2012 7:59 PM Reply | Quote 0 Sign in to vote Very weird... http://wowtechminute.com/remote-assistance/enable-remote-assistance-windows-7-registry.html NOTE Offering Remote Assistance using DCOM is not usually a Teredo scenario because enterprise users are behind a corporate firewall and are not separated from each other by NATs. her's what I would test in order: 1) Two machines on the same network. - I see you already did this. 2) Two machines separated by your router. Helpful +2 Report Double Feb 19, 2010 at 04:01 PM Ok, I see alot of ppl got there problems solved here so I am gonna try also : ) I am Remote Assistance Not Working Windows 10

If the firewall is off, then the ports shouldn't be able to be blocked or allowed... To verify whether your NAT supports Remote Assistance, you can use the Internet Connectivity Evaluation Tool at http://www.microsoft.com/windows/using/tools/igd/default.mspx. I believe all my drivers are up to date. weblink Tuesday, August 14, 2012 2:51 PM Reply | Quote 0 Sign in to vote I don't know what else could be different that would cause this particular issue, but I absolutely

Very frustrating that there's no way to diagnose this. –cantabilesoftware Sep 1 '09 at 6:13 That's fairly odd. Windows 10 Easy Connect The requesting peer then goes to the returned peer and the process continues until the resolution succeeds or fails. As an update, I just attempted a full uninstall of the symantec antivirus from a captured windows 7 image and still experience the same issue.

Typically, UAC prompts appear on the Secure Desktop (which is not remoted), and consequently the Helper cannot see or respond to Secure Desktop prompts.

It is not possible for the ‘expert’ to elevate permissions through UAC. Jane then explains the problem she is having, either by using the Chat feature of Remote Assistance, or more likely over the telephone. Once you have properly configured your settings, you can start a Remote Desktop session via Start > All Programs >Accessories > Remote Desktop Connection. Remote Assistance Windows 10 Remote Desktop and Remote Assistance are not the same program or feature.

Remote Assistance Operational States Remote Assistance has three operational states: Waiting For Connect This state occurs when either: The Helper has offered Remote Assistance to the User, but the User has Unsolicited RA is a typical corporate Help Desk scenario in which all the users are in a domain. Computer Configuration --> Administrative Templates --> System --> Remote Assistance --> Offer Remote Assistance --> EnabledKim Zhou TechNet Community Support

Friday, August 17, 2012 9:05 AM Reply | Quote Moderator check over here Browse other questions tagged windows windows-live-messenger remote-assistance or ask your own question.

help please! :( See more Remote desktop connection won't connect Remote desktop won t connect Remotedesktop.connect method not connect to ip in vb.net 2010 Remote desktop connection not working Remote Desktop The home page's left column replaces the Help Contents page of earlier Windows help systems. Also, it does appear the machines are in some way communicating between eachother when attempting to establish a remote assistance connection as the target computer does have the msra.exe application in Is Enable Solicited Remote Access enabled?